Effective Date: 26 November 2025
Company: Dolomite Operations Pty. Ltd. d/b/a PuntPilot ("we", "our", "the Service")
ABN: 48 684 861 569

1. Overview

This Privacy Policy explains how we collect, store, use, and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using PuntPilot, you consent to this Policy.

2. Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Billing details
• Date of birth (if required for verification)

Usage Data

• Device identifiers
• Login timestamps
• Interaction analytics
• Error logs

Betting-Related Data

• Manually entered bet amounts
• Imported betting patterns or spreadsheet uploads
• System-generated calculations

We do not collect credit card details directly. All billing is handled by our third-party payment processors.

3. How We Use Information

We use information to:

• Operate and improve the Service
• Provide personalised tools and analytics
• Process payments
• Provide customer support
• Comply with legal obligations
• Prevent fraud or misuse

We do not sell personal information.

4. Third-Party Disclosure

We may share information with:

• Payment processors
• Analytics providers
• Hosting and infrastructure partners
• Legal authorities where required

All third parties must comply with relevant privacy obligations.

5. International Data Transfers

Some data may be processed or stored internationally. We take reasonable steps to ensure these services comply with the Australian Privacy Principles.

All user data is stored exclusively in Australia.

6. Cookies and Tracking

PuntPilot may use:

• Cookies
• Local storage
• Session analytics

Users may disable cookies, but some features may not function correctly.

8. Data Retention

We retain data only as long as necessary for operational, legal, and compliance purposes. Subscription and billing records may be retained for statutory reporting.

9. Children's Privacy

PuntPilot is not intended for individuals under 18. We do not knowingly store data from minors.

10. Changes to This Policy

We may update this Privacy Policy as needed. Continued use of the Service constitutes acceptance of updated Policy.

We will notify you upon login of a change to the Policy. You agree to check the Policy periodically for updates.

You agree that you will be unable to use the Service if you do not accept the updated Policy.

You agree that if you have a paid subscription, any changes to the Policy will take effect at the commencement of the next billing cycle following the effective date of the changes.

You agree that if you are a free user, any changes to the Policy will take effect immediately following the effective date of the changes.

11. Third Party Policies

To provide our services, your data may be shared with third-party service providers. Their respective privacy policies govern how they handle your data. We recommend reviewing their policies for more information.

We use Cloudflare for content delivery and security, and Stripe for payment processing.

Additionally, we use Google Analytics to analyze service usage. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We use Sentry for error tracking and performance monitoring.

12. Contact

For privacy enquiries or complaints:

Dolomite Operations Pty. Ltd.
67 Howe St
Suite 704
Osborne Park WA 6017
Australia

Complaints unresolved after 30 days may be escalated to the Office of the Australian Information Commissioner (OAIC).